Published case library
Real cases. Four different situations.
Previously listed, but not sold? Selling and buying? Selling only? Buying a home? Choose the situation that matches yours.
Published examples only; each property appears once. Case counts are not career transaction totals.
- Selling only259 Stormont TrailVaughanRead this case ↗
- Selling only39 Victoria Wood AvenueMarkhamRead this case ↗
- Selling only2017 — 585 Bloor Street EastTorontoRead this case ↗
- Previously listed, not sold195 Shirley DriveRichmond HillRead this case ↗
- Selling only16 Burgundy TrailVaughanRead this case ↗
- Selling only2608 — 1 Market StreetTorontoRead this case ↗
- Selling only41 Carnforth DriveMarkhamRead this case ↗
- Selling only19 Justus DriveRichmond HillRead this case ↗
CLIENT TESTIMONIALS
Real voices. Short stories.
Four concise edits from earlier English-language client interviews. Watch the highlights or explore the full original videos.
A seller’s recommendation.
A homeowner remembers seeing Sue’s signs and explains why he recommends the team.
Full interview on YouTube ↗Read the excerpts
English original
Well, Sue, I am so glad that I walk around my neighbourhood because I noticed your sign all over. So when we decided to sell the house, your name came to mind right away.
It was a pleasure working with you and your team. And I highly recommend you to anybody.Chinese translation
Sue，我很庆幸平时会在社区散步，因为我到处都能看到你的售房牌。所以，当我们决定卖房时，马上就想到了你。
与你和你的团队合作非常愉快。我非常愿意向大家推荐你。Buying and selling, with Ali.
Ali shares his experience of finding a home and referring friends to Sue and her team.
Full interview on YouTube ↗Read the excerpts
English original
We bought the property that we really liked to buy at a good and reasonable price.
I have referred her already to some friends. And she is amazing. Her team is amazing. The level of professionalism is pretty high, and I really enjoyed it.Chinese translation
我们买到了真正想要的房子，而且价格很好，也很合理。
我已经把她推荐给一些朋友。她非常出色，她的团队也非常出色。专业程度很高，这次合作让我很愉快。Professional from day one.
Two homeowners speak about professional service and the care shown to clients.
Full interview on YouTube ↗Read the excerpts
English original
Sue was very, very professional from the first day to today.
I just want to congratulate you too for the wonderful job you’re doing for your clients.Chinese translation
Sue 一直都非常专业，从第一天到现在，始终如此。
我也想向你表示祝贺，你为客户做得非常出色。A clear plan. Clear communication.
A seller describes clear expectations, a game plan and straightforward communication.
Full interview on YouTube ↗Read the excerpts
English original
She sets expectations, gives you a game plan and communicates clearly. And ultimately, what we experienced was she delivers on everything she says she’s going to deliver and sets your expectations well.Chinese translation
她会先讲清预期，给你明确的计划，沟通也很清楚。最终，我们的实际体验是：她说到做到，也把预期讲得很清楚。Selected excerpts from earlier client interviews.
Client videos
Watch their stories. Read at your own pace.
Start with two short compilations or hear from two clients in their original English interviews. Each page includes the video and written text, labelled as a transcript or selected excerpts.
Mandarin · Chinese & English subtitles · 0:58
Why clients return to Sue.
Five clients talk about the service, the communication and why they chose to work with Sue again.
Watch video and read the text ↗
English voices · English subtitles · 1 min
Real clients. Real stories.
Three clients talk about choosing Sue to sell, finding their next home and getting together after the move.
Watch video and read the text ↗
Original client interview · English
Why a homeowner chose Sue Zhang
He’d seen Sue’s signs around the neighbourhood. When he decided to sell, her name came to mind. Hear how he found working with Sue and the team.
Watch video and read the text ↗
Original client interview · English
Ali’s selling and buying experience with Sue Zhang
Ali talks about selling his home, buying the one he wanted and recommending Sue and the team to friends. Watch the interview or read the excerpts below.
Watch video and read the text ↗SELECTED GOOGLE REVIEWS
What clients are sharing now.
Selected from the Smart Sold Realty brokerage’s Google profile. Reviewed on October 2, 2026; excerpts are curated, not a live feed. Team members are credited as named by each reviewer.
Sue · James · Jenny
Care and follow-through
“They truly take their clients’ needs seriously”Sophia thanks Sue, James and Jenny for taking her needs seriously and handling the work with care and efficiency.
Read on Google ↗Jason · Sue · Lucy
Responsive teamwork
“You guys were so efficient, responsive, and easy to work with.”The reviewer thanks Jason, Sue and Lucy for responsive coordination that made the process easier.
Read on Google ↗WATCH & LISTENAll client videosShort compilations, individual interviews and the original video archive.＋
FROM OUR CLIENTS
Hear from Sue’s clients.
Clients talk about selling, buying, coming back for another move and keeping in touch afterwards.
Mandarin · Chinese & English subtitles · 0:58
Why clients return to Sue.
Five clients talk about the service, the communication and why they chose to work with Sue again.
English voices · English subtitles · 1 min
Real clients. Real stories.
Three clients talk about choosing Sue to sell, finding their next home and getting together after the move.
IN THEIR OWN WORDSAll written reviewsGoogle excerpts, verified accounts and earlier client reviews, with their sources.＋
Nora · Sue
Clear answers at every step
“They were always quick to answer my questions”Emilia highlights Nora and Sue’s clear explanations, patience and attention to detail throughout the process.
Read on Google ↗Sue · Smart Sold
A selling strategy that adapts
“they maintained diligent and continuous follow-ups with all potential buyers.”The seller describes Sue and the team reviewing the home and market, adjusting their approach and following up with potential buyers.
Read on Google ↗Smart Sold Realty
Support through the offer process
“We especially appreciated the clear communication, patience, and thoughtful advice during the offer process.”Christine describes guidance on preparation, pricing, showings and offers. Her review does not identify the individual agent.
Read on Google ↗Sue · Nora · John
Selling and buying with support
“we always felt well supported and confident in every decision we made.”Jenna thanks Sue, Nora, John and the team for coordination and responsive support through a sale and a purchase.
Read on Google ↗What clients value in the work
Google · Li Candice
Pricing judgment and the timing of an offer
Li Candice highlights realistic pricing advice, experienced judgment about when to accept an offer and clear, responsive communication.
Sue Zhang & team · Smart Sold
Read this client’s original Google review ↗Google · Jennie
A strategy that responds to the market
Jennie describes a proactive, decisive approach, guidance at important moments and a selling strategy aligned with the market.
Sue Zhang & team · Smart Sold
Read this client’s original Google review ↗Google · Jenny Ma
Organized work from preparation to negotiation
Jenny Ma emphasizes organized project management, attention to detail and communication through preparation, showings and negotiation.
Sue Zhang & team · Smart Sold
Read this client’s original Google review ↗Summaries of reviews checked October 6, 2026 on the Smart Sold Realty business profile. The summaries refer to Sue and her team; names in the original reviews remain available at the linked sources. These accounts are not attributed to particular properties and do not predict future results.
REAL CLIENTS. THEIR OWN WORDS.
What clients say about working with us.
GOOGLE REVIEW · EXCERPT
“What stood out most was their judgment.”Clarity when the decisions matter.
Vaughan · Seller experience · Townhouse
City and property type confirmed by Sue Zhang on September 19, 2026; these details are separate from the original review.
- The need
- Selling with a realistic price strategy.
- Team support
- Sue Zhang and her team provided pricing guidance and clear communication.
- In the client’s account
- The client reports a sale in 12 days, within the hoped-for price range.
GOOGLE REVIEW · EXCERPT
“smooth, efficient, and stress-free.”A connected selling-and-buying journey.
- The need
- Selling one home and buying the next.
- Team support
- The Smart Sold team supported both sides of the move.
- In the client’s account
- The client describes a three-week selling-and-buying experience as smooth, efficient and reassuring.
GOOGLE REVIEW · EXCERPT
“They truly love what they do.”Support through the complications.
Vaughan · Seller experience
City confirmed by Sue Zhang on September 19, 2026; the original review does not name the city.
- The need
- Buying a new home while navigating an existing-home sale.
- Team support
- Sue’s team helped with builder negotiations and solar-panel-related complications in the sale.
- In the client’s account
- The client praises the team’s help through these complications; no price or timeline is claimed here.
Sources and context
Summaries of public reviews on the Smart Sold Realty Inc., Brokerage Google profile, checked September 19, 2026. Separately confirmed city or property details are identified beside each review. Client accounts and brokerage reviews are not a personal rating for Sue or a guarantee of results.
More experiences with our team.
Google · Markham · Seller experience
Tingting Zhang
Tingting credits Sue’s marketing strategy with attracting serious buyers in a slow market, and praises Jenny Lian’s patient answers and regular updates during the sale.
City confirmed by Sue Zhang on September 19, 2026; the original review does not name the city.
Read the original Google review ↗Google · Richmond Hill · Seller experience
karen wan
Karen credits Sue and her team with professional service and a strong negotiation strategy, and reports receiving a firm offer in four days.
City confirmed by Sue Zhang on September 19, 2026; the original review does not name the city.
Read the original Google review ↗Google · Vaughan · Seller experience
Vivi W
Vivi praises Sue and the team’s professionalism, negotiation and market knowledge, and reports a sale in three days.
City confirmed by Sue Zhang on September 19, 2026; the original review does not name the city.
Read the original Google review ↗Google · Brantford · Seller experience
Alex H
Alex describes selling with Sue and Nijat, praising their clear communication, prompt responses and professional coordination throughout the process.
City confirmed by Sue Zhang on September 19, 2026; the original review does not name the city.
Read the original Google review ↗Google · City not stated in the review · Selling and buying
Rico Liu
Rico describes buying a new home and selling the previous one with Smart Sold. He credits John with purchase guidance, and Sue’s team with staging, marketing and clear communication during the sale.
Read the original Google review ↗Google · City not stated in the review · Seller experience
David S. Lee
David describes working with Sue, Daniel and Seonmi on his home sale. He appreciates their coordination of repair estimates, staging and photography, together with near-daily progress updates.
Read the original Google review ↗Google · Vaughan · Buyer experience
Fan Zhang
Fan says Sue helped purchase a first home in Vaughan in 2016, and praises her GTA market knowledge and professional, friendly service. This is an earlier buyer’s experience.
Read the original Google review ↗Google · Markham · Buyer experience
Kevin W
Kevin says John, a member of Sue’s team, helped purchase a condo in Markham. He praises John’s responsiveness, market awareness and the team’s coordination. This is an earlier buyer’s experience.
Read the original Google review ↗Summaries of public reviews on the Smart Sold Realty Inc., Brokerage Google profile, checked September 19, 2026. Separately confirmed city or property details are identified beside each review. Client accounts and brokerage reviews are not a personal rating for Sue or a guarantee of results.
More client experiences
Past client feedback from Sue’s original website, excerpted in the original English. Individual results and timelines vary.
“It's been a pleasure working with Sue and her team. They sold our house in 3 days in the toughest market!”“We’re so grateful for Sue and her team’s hard work, professionalism, and strong negotiation strategy. Thank you, Sue!”“They went above and beyond, representing me while I was unexpectedly away, ensuring my property’s value was maximized, and providing near-daily updates on progress.”“With excellent communication skills and a deep understanding of clients' needs, they ensured everything was handled seamlessly.”“Very professional! It was a pleasure selling my property and purchasing a new home! Would definitely recommend!”“From market analysis, housing promotion to negotiation and closing, every step is meticulous. Their expertise and professionalism made me feel very at ease throughout the entire process.”“Both was always available to any question and super professional!!”“Sue and his team has done great service to us and sold our house quick in this tough market.”“Sue's team is professional and efficient, and they don't talk too much, which is great!”“I have already told all my friends, friends'friends to work with Sue and her team whenever they want to sell and buy properties.”PROPERTY BY PROPERTYFull case archiveContinue to the original case accounts and sources.＋
BUYER REPRESENTATION · SUE ZHANG & TEAM
Homes our clients bought.
Explore purchases and connected moves with Sue and her team—from choosing a home to coordinating a sale and the next purchase.
12 Anglin Drive
C$2,250,000
A sale and a purchase, planned together.Sue Zhang and her team helped the same clients sell their townhouse in 23 days, then buy this three-car-garage detached home. The purchase price was C$410,000 below its 2021 sale price; this is a historical price comparison, not the negotiated discount.
Read the buyer story ↗
502 Apple Blossom Drive
C$1,538,000
A past client’s introduction. A new home.Introduced by a past client, the buyers worked with Sue Zhang and her team to purchase this Thornhill Woods detached home for C$1,538,000. Read the property details and the buyer-side story.
Read the buyer story ↗17 Yates Avenue
C$2,280,000
A Patterson purchase for the next move.Sue Zhang and her team represented the buyers of this double-garage detached home with 5+1 bedrooms and five bathrooms. REALM records a sale price of C$2,280,000 on September 24, 2026, with Sue named on the cooperating side.
View the public sale record ↗Buyer representation is separate from seller representation. Recorded sales do not by themselves confirm completed closings. Every property and transaction is different.
RICHMOND HILL · SOUTH RICHVALE · RELAUNCH & NEGOTIATION
529 days unsold. Relaunched, with 19 days on this listing.
C$1,788,000 · Sold firmC$200,000 above this asking price
When an earlier conditional deal did not proceed, Sue and the team continued finding buyers and negotiating. After inspection, they agreed an as-is position with the owners and followed the sale through removal of conditions.
529 and 19 days refer to separate listings. The 19 days is this MLS listing’s DOM; removal of conditions is a separate milestone.
Content updated
See how these homes sold.
Newmarket · Copper Hills · SOLD FIRM
982 Wilbur Pipher Circle
Sue Zhang and her team helped sell 982 Wilbur Pipher Circle, Newmarket, for C$1,350,000. Explore the property, sale record and selling decisions.
Whitby · SOLD FIRM
47 Robideau Place
Sue Zhang and her team worked through offer comparisons, inspection follow-up and negotiation before the firm sale of 47 Robideau Place, Whitby.
Toronto · SOLD FIRM
7 Grenville Street · Suite 3211
How Sue Zhang and her team coordinated restricted showings, building-document questions and further negotiation before a Toronto condo sale became firm.
Vaughan · Vellore Village
Sold for C$2,325,000
259 Stormont Trail
Sue handled the sale of this Vellore Village home and found the buyer. The property sold for C$2,325,000, with all conditions removed.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Markham · Greensborough
Sold for C$1,100,000
39 Victoria Wood Avenue
Sue helped sell this Greensborough detached home for C$1,100,000. The team supported the sale through to the removal of all conditions.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Toronto · North St. James Town
C$695,000 · 7 days on market
2017 — 585 Bloor Street East
Sue sold this two-bedroom Toronto condo for C$695,000. An agreement was reached after 7 days on the market, followed by the removal of conditions.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Richmond Hill
C$1,118,000 · 21 days on this listing
195 Shirley Drive
Sue and the team restaged this previously unsold home and followed up with buyers. It sold for C$1,118,000, with 21 days on this listing and 74 cumulative days on market.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Vaughan · Patterson
Sold for C$1,355,000
16 Burgundy Trail
C$156,000 above the C$1,199,000 asking price. A clear result for this Vaughan seller.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Toronto
A firm sale in under two weeks
2608 — 1 Market Street
With competing condos on the market, this Toronto home reached a firm sale in less than two weeks.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Markham · Unionville
Protecting the agreed price
41 Carnforth Drive
After inspection, the buyers sought a price reduction. Sue coordinated professional input, addressed their concerns and negotiated through the condition period. The conditions were removed with the agreed sale price intact.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Richmond Hill
Two early offers in four days
19 Justus Drive
Previously unsold for around six months. Within four days of Sue taking over, the home attracted two early offers. A firm agreement followed.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Richmond Hill
Selling with confidence, from afar
84 O’Connor Crescent
Introduced by a past client, the seller worked with Sue by phone and email, without meeting in person. Clear coordination and negotiation led to a firm sale above asking.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Toronto
Two offers after 12 days on market
813 — 50 McCaul Street
Timing matters. Near the University of Toronto, this condo received two offers after 12 days on market, followed by a firm agreement.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Toronto
Four offers in one evening
323 — 5 St Joseph Street
This downtown condo attracted competing buyers in one evening. An agreement above asking followed, and the conditions were subsequently removed.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Markham · Angus Glen
Sold for C$2,330,000
72 Meizhou Avenue
This Angus Glen detached home sold on March 27, 2026.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Toronto · Bayview Village
Sold for C$2,002,888
4 Knollview Crescent
This Bayview Village detached home sold on August 3, 2026.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Oakville · Joshua Meadows
Sold for C$1,950,000
3178 Buttonbush Trail
This five-bedroom detached home with a double garage sold firm on September 23, 2026.
Markham · Milliken Mills East
Buyer outreach, followed by early condition removal
44 Kenley Crescent
After four rounds of buyer outreach, an agreement was reached. The buyer removed the financing and inspection conditions early, making the sale firm.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Vaughan · Patterson
A recent detached-home sale in Patterson
122 Mistysugar Trail
This two-storey detached home in Vaughan’s Patterson community sold in September 2026, with Sue among the listing agents.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Toronto · Willowdale West
A recent bungalow sale in Willowdale West
285 Churchill Avenue
This detached bungalow in North York’s Willowdale West community sold in September 2026, with Sue among the listing agents.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Vaughan · Vaughan Corporate Centre
C$715,000 · 14 days on market
112 — 30 Almond Blossom Mews
This three-bedroom condo townhouse in Vaughan Corporate Centre sold for C$715,000 after 14 days on this listing. Sue Zhang and her team represented the seller through Smart Sold Realty.
Discuss a selling plan for my home ↗
Explore local buying and selling services ↗Sources and context
Selected cases from Sue’s published sale updates. “Firm” means conditions have been removed or the agreement is unconditional, not that closing is complete. Individual results vary. Sale prices, sold dates and co-listing roles for Meizhou, Knollview and Buttonbush were verified against REALM records on September 25, 2026. Sold firm does not confirm that closing has completed.
Burgundy sale-price reference ↗A RECENT SELLER UPDATE · MISSISSAUGA
Seven offers. A firm sale.
5818 Turney Drive, Mississauga
Sources and context
In her September 2, 2026 pinned WeChat Moments update, Sue reported seven offers and an unconditional sale, with the deposit received. This records the reported sale status on that date; it is not confirmation that closing has completed.
Source: Sue Zhang’s own pinned WeChat Moments post, September 2, 2026. Published with Sue’s authorization. No final sale price or time on market is asserted here.
BEYOND THE MOVEClient gatherings & appreciationThe photos, film and stories behind lasting relationships.＋
The relationship continues after the move.
Sue hosts an annual client appreciation dinner—a chance to reconnect, share a meal and thank the clients who return and refer friends. This 2025 gathering marked ten years of those relationships.
2025 · Ten-year client appreciation dinner
Thinking about your own sale?
Tell Sue a little about your home and when you’d like to move. We can start with what it may sell for and what needs doing before listing.
Talk to Sue about my homeWhat would selling your home involve?
Every home comes with its own circumstances. Tell Sue what you’re planning, and we can talk about pricing, preparation and when you’d like to move.
A Mississauga condo relaunch, with the full timeline
A City Centre condo sold for C$385,000 after 18 days on its new listing, with 71 cumulative days recorded. Sue Zhang and Juliet Qin represented the seller through Smart Sold Realty.
Keep exploring
A PERSONAL CONVERSATION